REVIEWS
For us at CloudAnalysts, Salesforce implementation consultants who like to be at the forefront of delivering customer-centricity, — for us, the best of Dreamforce 2018 means a formidable step ahead into the future (2019 and beyond), particularly with Einstein Voice and Customer 360. Best of Dreamforce 2018: Learn the details here and get ready.Your Salesforce […]
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Salesforce Lightning & Einstein Roadmap 2018
This evening, we had another fantastic demonstration of just how far you can take your Salesforce software. As the Brighton Salesforce User Group, Sanjay Pradhan and Simon Cook, senior innovation engineers from Salesforce, gave us a ‘Dreamforce2You’- kind of overview of what is under the hood / on the roadmap in the short term in […]
Salesforce launches #AI Einstein ABM – verrryy intelligent
Want a secret weapon to generate laser-targeted sales for your B2B company? Take note: Salesforce Einstein ABM (Account-Based Marketing) now offers B2B companies verrry Intelligent Marketing solutions, whereby they can target their most valuable accounts and deliver 1-to-1 personalised journeys that seamlessly bridge sales and marketing. What could be better?! :: Einstein ABM (Account-Based Marketing) […]
Salesforce Einstein 101 – Artificial Intelligence for Easy Insights and Greater Performance
Update 2021. We were thrilled with our last Brighton User Group event on Salesforce Einstein 101. Was that already 4 years ago that?! Amazing how the vision is alive today, in 2021. Sanjay Pradhan, Principal Solutions Engineer, and his colleague Simon Cook, Principal Platform Solution Engineer – both at Salesforce – gave a dazzling presentation on […]
Salesforce summer ’23 release notes – Dates & Highlights
Find Salesforce Summer ’23 in your pre-release orgs and review the highly anticipated official Summer ’23 Release Notes. As per always, the changes are causing a buzz in the Salesforce #ohana. This new release is again packed with numerous exciting features and enhancements that promise to take Salesforce users to the next level in terms […]
Why Salesforce Data Cloud for Marketing is a game changer!
Boost Retention w/ Salesforce Loyalty Management Solutions
Salesforce Loyalty Management Solutions -Businesses need to keep their customers happy and satisfied to retain them. Building customer loyalty is one of the essential factors in a company’s success. Today, more important than ever. Customer loyalty refers to the customer’s willingness to do business with a particular company repeatedly. It is a crucial element that […]
Salesforce Pardot for Lead Management: “A Leader” says Gartner
Gartner positions Salesforce Marketing Cloud Account Engagement (Pardot) as a leader on its Magic Quadrant for B2B Marketing. That’s 5 years in a row. This year (9/2022), the industry research firm rated Pardot as the leader with the greatest completion of vision. This is why companies in the mid-market and large enterprises in a variety […]
What’s a Salesforce chatbot and why should you care?
Salesforce Genie 🧞 – what you need to know
Salesforce Genie is a new concept name to guide the company and Ohana way forward in the years to come. Last Dreamforce (Sep 2022), Salesforce announced Genie – a new character that looks like a bunny being the magician itself. Contrast that with the more cliché: a smart magician pulling an innocent bunny out of […]
Salesforce winter 23 release notes best free features
Salesforce winter 23 release notes best free features for users just like you. We’re covering Marketing Cloud Account Engagement (Pardot) Salesforce Sales & Service Cloud (core). 1. Salesforce Winter 23 release notes free features for Marketing Cloud The introduction dates of the Marketing Cloud New Release features have traditionally been a bit different to the […]
What are the Salesforce Characters? – Meet Genie
Well-known in the Ohana, Salesforce presenters often refer to an ever-growing list of Salesforce Characters. But here are still many people who are new to the Salesforce world, and don’t have a clue what they’re about! If you’re new to Salesforce, you’ll soon figure out that these grown-ups are referring to cartoon animals or soft […]
