Articles on Data Cloud and AI

Multimodal AI models can understand documents, images, audio and data together. We explore how this capability is coming to Salesforce through Data 360, Document AI and Agentforce — and what it could mean for business processes in 2027.

What does a Chief AI Officer do, and why will organisations soon need a Chief AI Agent Officer? Discover how executive AI leadership is evolving as autonomous AI agents become part of everyday business operations, and why governance, trusted data and measurable ROI matter more than ever.

Tableau Pulse is Salesforce’s AI-powered analytics experience that delivers clear, real-time insights directly to your team. Instead of digging through dashboards, you receive instant summaries and alerts on the metrics that matter. This article explains what Tableau Pulse does, how it works and how Marketing Cloud users can use it to act faster on data.

CFO AI agents 2025 – Salesforce’s latest global CFO research shows a dramatic shift: finance leaders are moving from cautious AI exploration to aggressive investment in AI agents that drive real business growth. For SMEs and enterprises, this signals a fundamental...