Ready to unlock the immense potential of Salesforce Data Cloud for your company? Let’s prepare your company for this data & AI revolution. Join us: 1) Salesforce London Marketer User Group’s virtual event on the ‘free’ data cloud licenses and cert (this week) – details below: 2) the “Intro to Data Cloud” – webinar (in […]
Top takeaways Salesforce Dreamforce 2023 | September 12-14, 2023 | Salesforce made their annual conference, Dreamforce 2023, all about AI. In Salesforce speak: that’s AI + Data + CRM. 1500+ sessions spread over a few days dazzled, and possibly overwhelmed, 40,000 people on site, and many more behind their computer. Most of us were not […]
Salesforce Prompt Studio gives Admins generative #AI to superpower its users. Learn about it here!
The construction industry is no stranger to mergers and acquisitions (M&A). Companies seek to expand their capabilities, broaden their market reach, or consolidate their resources. However, the integration process of two construction companies can present particular challenges when it comes to aligning their technology systems. Meanwhile, today’s digital era, a crucial aspect of this integration […]
When it comes to customer relationship management, effective communication is paramount to success. Salesforce CRM provides a comprehensive suite of tools and functionalities to streamline communication channels. Among these features, email relay is a powerful capability that facilitates seamless email integration within Salesforce. While you might not ever have heard of email relay let me […]
Efficiently manage events and memberships with Salesforce software. Explore features and integration for streamlined operations and growth.
Account-based marketing (ABM) is a popular B2B marketing approach that focuses on specific high-value accounts instead of a broad target audience. With it, the marketing team can create personalised campaigns for each account, resulting in a higher chance of converting them into customers. One of the biggest questions that you’ll face with implementation is how […]
Time to transform your contact centre into a profit centre is now. Here’s how.
Research: 94% buying again with good service; no time to wait!
It’s no secret: Salesforce is a most popular CRM solution in today’s marketplace. It had infinitely customisable features and powerful capabilities. So, many businesses are turning to Salesforce to manage their sales, marketing, and customer service activities. However,…. implementing Salesforce can be a complex process. And without proper Salesforce project management, it can lead to […]
Considering a new career in Salesforce? Or wondering how to take it to the next level? Becoming a Salesforce Business Analyst is a great option. In this article, we’ll go over everything you need to know about Salesforce Business Analyst certification. I’m including why it’s valuable. And how to achieve it. Plus, we’ll dive into […]
Find Salesforce Summer ’23 in your pre-release orgs and review the highly anticipated official Summer ’23 Release Notes. As per always, the changes are causing a buzz in the Salesforce #ohana. This new release is again packed with numerous exciting features and enhancements that promise to take Salesforce users to the next level in terms […]
What is Salesforce Customer 360 Audiences? A hub where, through a customer ID, all your data is stitched together. Here’s how it works.