Salesforce Prompt Studio gives Admins generative #AI to superpower its users. Learn about it here!
What’s a Salesforce chatbot and why should you care?
Introduction to Salesforce Blockchain (video)
TrailheaDX. The Annual Salesforce Developers Conference. San Francisco. 2019. For developers who relish the latest Salesforce product innovations. What better place for the first introduction of Salesforce Blockchain there? Salesforce commenced its journey to leverage Blockchain to extend its customer success platform. “How does Salesforce Blockchain work and what are the benefits for your organization?” […]
Marketing Cloud Personalisation Recommendation Engines
Use Marketing Cloud Personalisation Recommendation Engines to Improve Your Customer Relationships and Boost Sales Customer service is the key to success in a business as a client will make their decisions based on how they feel like they’re treated. It is important to not just be friendly, but to also show and suggest solutions. This […]
Salesforce Roadmap with Customer 360 & Einstein Artificial Intelligence (videos)
For us at CloudAnalysts, Salesforce implementation consultants who like to be at the forefront of delivering customer-centricity, — for us, the best of Dreamforce 2018 means a formidable step ahead into the future (2019 and beyond), particularly with Einstein Voice and Customer 360. Best of Dreamforce 2018: Learn the details here and get ready.Your Salesforce […]
Salesforce Lightning & Einstein Roadmap 2018
This evening, we had another fantastic demonstration of just how far you can take your Salesforce software. As the Brighton Salesforce User Group, Sanjay Pradhan and Simon Cook, senior innovation engineers from Salesforce, gave us a ‘Dreamforce2You’- kind of overview of what is under the hood / on the roadmap in the short term in […]
Intelligent Marketing, the Future of Salesforce Marketing Cloud
INTELLIGENT MARKETING Two major development announced that forge more intelligent marketing: A. In the Dreamforce keynote a year ago, Salesforce announced that Google & Salesforce will start to work better together. Specifically, the paid-version of Google Analytics 360 Platform will integrate with Salesforce Sales Cloud and Salesforce Marketing Cloud. Plus, Gmail and Salesforce will be […]
Public Cloud Services Forecast to Grow to $109bn in 2012
Enterprise spending on public cloud services is forecast to grow 19% from $91 billion worldwide in 2011 to $109 billion in 2012. By 2016, enterprise public cloud services spending will reach $207 billion, according to Gartner’s global IT spending forecast* which was issued last week. This promising growth forecast of public cloud services is in […]