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IT

Case Study on how to Boost Sales with Salesforce Sales Cloud in Hospitality

Industry   Country   Sales Cloud   Salesforce Integration  Hospitality   UK   with LiveAgent & SMS  Pardot Marketing Automation  Case Study – Luxury Hospitality Salesforce Sales Cloud with Pardot Marketing Automation – Solution to  Challenges in building & managing the Sales Pipeline and Guest Communication. A HOSPITALITY COMPANY One of our consultants worked with a […]

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IT VIP Events & Salesforce User Groups

Salesforce Google Analytics Integration (Marketing Cloud – GA 360)

>> Salesforce Google Analytics Integration – part 2 below >> Click here for all the past meetup videos Our 2nd Joint London Pardot & Salesforce Marketing Cloud User Group Meetup on as a huge success with well over 150 registered attendees.  Unfortunately, Mother Nature did not cooperate with a snow storm that day!  We did, however, have […]

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IT Marketing VIP Events & Salesforce User Groups

Joint London Pardot & Salesforce Marketing Cloud User Group Meetup

Our latest meet-up will be on TUESDAY FEBRUARY 27, 2018 at 6pm. The event will be held at Zoople (ZPG Plc) @ The Cooperage, 5 Copper Row in London. (It’s a 12 minute walk from either London Bridge Tube station, or Tower Hill Tube station) Note: this is not on our traditional Thursday night! Many thanks to Third […]

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IT

Salesforce Lightning & Einstein Roadmap 2018

This evening, we had another fantastic demonstration of just how far you can take your Salesforce software. As the Brighton Salesforce User Group, Sanjay Pradhan and Simon Cook, senior innovation engineers from Salesforce, gave us a ‘Dreamforce2You’- kind of overview of what is under the hood / on the roadmap in the short term in […]

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IT Marketing

GDPR Compliance Process – Checklist for Companies

The General Data Protection Regulation (GDPR). It’s the EU’s – UK’s new landmark privacy law will take effect on May 25, 2018. That’s around the corner. Have you started yet? If not, get quickly up to speed with this GDPR Compliance Process – Checklist for companies.   GDPR Compliance Process in 5 “easy” Steps: What […]

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IT

Intelligent Marketing, the Future of Salesforce Marketing Cloud

INTELLIGENT MARKETING Two major development announced that forge more intelligent marketing: A. In the Dreamforce keynote a year ago, Salesforce announced that Google & Salesforce will start to work better together. Specifically, the paid-version of Google Analytics 360 Platform will integrate with Salesforce Sales Cloud and Salesforce Marketing Cloud. Plus, Gmail and Salesforce will be […]

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IT

Top Features in Salesforce Service Cloud Winter ’18 Release

There are some interesting new upgrades and features released this Salesforce Service Cloud Winter ’18 Release. Macros, Omni routing and Live Agent are now in Lightning experience. Field Service Lightning sees a new app for Android, while Communities is now outfitted with a new portal template. Learn more detail below. Salesforce Service Cloud Winter Release […]

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IT VIP Events & Salesforce User Groups

Top Tips for Marketers – Salesforce World Tour London

This article is now UPDATED with RECORDINGS of the London Salesforce Tour or similar presentations from around the world. The Salesforce Tour London 2017 event (@ExCel Center) was Thursday, May 18. It was indeed a busy, buzzing happening. Again this WorldTour was dazzling with new ideas and topics of interest for your organisation. And, for the […]

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IT Marketing Sales Service VIP Events & Salesforce User Groups

Salesforce Einstein 101 – Artificial Intelligence for Easy Insights and Greater Performance

Update 2021. We were thrilled with our last Brighton User Group event on Salesforce Einstein 101. Was that already 4 years ago that?! Amazing how the vision is alive today, in 2021. Sanjay Pradhan, Principal Solutions Engineer, and his colleague Simon Cook, Principal Platform Solution Engineer – both at Salesforce – gave a dazzling presentation on […]

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IT

6 Reasons Why You Need a CRM

The 6 reasons why you need a CRM apply to any organisation, no matter if you’re an Enterprise, nonprofit or SMB. A CRM offers tremendous advantages to propel your business forward, if implemented correctly by an expert consultancy like CloudAnalysts. 6 Reasons Why You Need a CRM 1. A CRM sets Your Business up for […]

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IT Marketing Sales

Salesforce Lightning Benefits for Sales Reps & Business Managers (video)

Gain an overview of significant potential Salesforce Lightning benefits for Sales AEs and management, and learn how to best manage your migration to Lightning for more successful adoption and sales results. 2017 might well be the year to get serious about Lightning and start learning about it, experimenting, or build your own company’s Lightning Roadmap. We’re […]

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IT Marketing

Elevate Customer Journeys with LiveMessage (Salesforce for Messenger)

(Updated March 2019)  Wouldn’t it be great if you could  bring your prospects’ Facebook Messenger chats directly into Salesforce? And then – if appropriate – convert them into a sales? Or, pop them into a 10-week follow-up email marketing campaign? Or, completely handle their customer service case in Salesforce, right there and then?! Well, you […]