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Boost Retention w/ Salesforce Loyalty Management Solutions

Salesforce loyalty management

Salesforce Loyalty Management Solutions -Businesses need to keep their customers happy and satisfied to retain them. Building customer loyalty is one of the essential factors in a company’s success. Today, more important than ever. Customer loyalty refers to the customer’s willingness to do business with a particular company repeatedly. It is a crucial element that […]

Salesforce Pardot for Lead Management: “A Leader” says Gartner

February 10, 2023 By ASTRID VAN DORST

Salesforce Pardot for Lead Management

Gartner positions Salesforce Marketing Cloud Account Engagement (Pardot) as a leader on its Magic Quadrant for B2B Marketing. That’s 5 years in a row. This year (9/2022), the industry research firm rated Pardot as the leader with the greatest completion of vision. This is why companies in the mid-market and large enterprises in a variety […]

Filed Under: Pardot MC Account Engagement Tagged With: Salesforce Pardot

What’s a Salesforce chatbot and why should you care?

January 23, 2023 By ASTRID VAN DORST

A Salesforce chatbot is part of its AI solution – an application that simulates human conversation via text messages or even in spoken language. To improve sales, service and more.

Filed Under: Salesforce AI Cloud EinsteinGPT Tagged With: Artificial Intelligence, Salesforce Sales Cloud, Salesforce Service Cloud

Salesforce Genie 🧞 – what you need to know

November 23, 2022 By Jimson Lee

Salesforce Genie - What you need to know -- product interface

Salesforce Genie is a new concept name to guide the company and Ohana way forward in the years to come. Last Dreamforce (Sep 2022), Salesforce announced Genie – a new character that looks like a bunny being the magician itself. Contrast that with the more cliché: a smart magician pulling an innocent bunny out of […]

Filed Under: Marketing Cloud Salesforce, Salesforce Marketing

Salesforce winter 23 release notes best free features

October 24, 2022 By ASTRID VAN DORST

Salesforce winter 23 release notes best free features

Salesforce winter 23 release notes best free features for users just like you. We’re covering Marketing Cloud Account Engagement (Pardot) Salesforce Sales & Service Cloud (core). 1. Salesforce Winter 23 release notes free features for Marketing Cloud The introduction dates of the Marketing Cloud New Release features have traditionally been a bit different to the […]

Filed Under: Salesforce Service Cloud

What are the Salesforce Characters? – Meet Genie

September 27, 2022 By ASTRID VAN DORST

Salesforce Genie as part Data Scientist, part Magician

Well-known in the Ohana, Salesforce presenters often refer to an ever-growing list of Salesforce Characters. But here are still many people who are new to the Salesforce world, and don’t have a clue what they’re about! If you’re new to Salesforce, you’ll soon figure out that these grown-ups are referring to cartoon animals or soft […]

Filed Under: Ohana

Grow Your Business Successfully with Salesforce CPQ

November 8, 2021 By ASTRID VAN DORST

Salesforce CPQ implementation

Why Salesforce CPQ Salesforce CPQ quote-to-cash software enables companies to adopt a many growth strategies more successfully. Be that strategy to be focused on getting more clients, larger deals, extended product ranges, complementary subscriptions, or business acquisitions. CPQ can facilitate all. What Is Salesforce CPQ, exactly? Salesforce CPQ is a systems quoting solution. It offers […]

Filed Under: Salesforce Sales Cloud

Pardot Release Notes Summer 2021

April 26, 2021 By ASTRID VAN DORST Leave a Comment

Salesforce-Pardot-Release-Notes-Summer-2021

Update Oct 23: these Pardot release notes summer 2021 are now superseded by this Salesforce Winter 23 Release Notes Best Free Features – article. Previewing the Pardot Release Notes Summer 2021, we’re happy to announce that some very exciting new features are coming up. Check ‘m out! The previews of the Pardot Release Notes Summer […]

Filed Under: Pardot MC Account Engagement

Highlights Salesforce Release Notes Summer 20 – Starting with Pardot

June 3, 2020 By ASTRID VAN DORST

My team at CloudAnalysts had fun again reviewing and creating this Highlights of Salesforce Summer ’20 Release Notes for you. There’s really interesting progress in the Salesforce Pardot world. And of course, lots of new features across all clouds. While still in preview-state, we’d like to share them with you here, so you can prepare […]

Filed Under: Pardot MC Account Engagement Tagged With: Salesforce Pardot, Salesforce Release Notes

Salesforce Online Training

Salesforce Online Training

Join our Pardot & Salesforce Training Courses [online courses with certificates] school Improve skills, be a better email marketer. Our hands-on training courses empower marketing teams (and MarTech/CRM admins) to learn Pardot marketing automation skills – strategic business, technical, practical and creative skills! It’s a wide range of skills: from campaign management, landing page and […]

New Marketing Cloud Release is Now Live!

August 28, 2019 By ASTRID VAN DORST

The new Salesforce Marketing Cloud Release offers a host of features. And with it, Salesforce is materialising its vision as #1 platform to unify and manage customer data; personalise content and offers with AI; engage across every channel and measure results. Listen to today’s webinar with the Feature Overview of the new Salesforce Marketing Cloud […]

Filed Under: Marketing Cloud Salesforce

Salesforce Marketing Cloud “Summer 19” Release (video)

June 17, 2019 By ASTRID VAN DORST

SALESFORCE MARKETING CLOUD Marketing Cloud has its own cadences, when it comes to period releases and upgrades. So, as we are the lead-experts in Marketing Cloud, let me extend my article on the Highlights of the Salesforce Summer 19 Release and share what’s new in Salesforce Marketing Cloud in a tat more detail in its […]

Filed Under: Marketing Cloud Salesforce

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