Or… “How Clean Data (… aka database cleaning) improves User adoption, eases Implementation, and allows Marketeers to realise the Best Marketing Automation with Pardot. ” Importance of Clean Data Last April, the London Pardot User Group* invited Astrid and myself to be the lead experts and hosts for a panel discussion on this very important […]
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Highlights Salesforce Summer 19 Release
Ok, it’s a bit early, but based on what I’ve seen, here are the preview highlights of the Summer 19 Release Notes. Highlights New Tools to Transition to Lightning Experience, and Empower Productivity in Salesforce Overall: 2020 is the year that EVERYONE will be in Salesforce Lightning. So, it’s really, really, really, … NOW time […]
Who We Are
CLOUDANALYSTS CloudAnalysts is a trusted 5-star UK Salesforce consulting services firm. With well over 10 years of experience, our highly certified Salesforce consultants help companies realise superior Customer Engagement that converts. We do so by delivering innovative Salesforce solutions in Marketing Cloud, Pardot, Service and Sales Cloud. In fact, we’re UK leaders in Marketing implementation. […]
What’s New in Pardot Spring 19 – that you should know about
My popular story “7 Reasons why Pardot“, just got a few new reasons added! In this article, let me take you through what’s new and exciting in the Pardot Spring 19 Release – and show you how Pardot is becoming the online marketing performance tool of choice. :: NEWSFLASH :: LATEST RELEASE NOTES: Highlights Salesforce […]
Salesforce Spring 19 Release Updates – Tips
Salesforce Spring 19 Release has some very exciting new updates, and I’d like to share my favourite tips with you. NEWSFLASH :: LATEST RELEASE NOTES: Highlights Salesforce Release Notes Summer 20 -Starting with Pardot :: There are MANY new updates again in this ’19 release. So take it in strides; don’t digest them all at […]
Marketing Cloud Personalisation Recommendation Engines
Use Marketing Cloud Personalisation Recommendation Engines to Improve Your Customer Relationships and Boost Sales Customer service is the key to success in a business as a client will make their decisions based on how they feel like they’re treated. It is important to not just be friendly, but to also show and suggest solutions. This […]
Intelligent Marketing, the Future of Salesforce Marketing Cloud
INTELLIGENT MARKETING Two major development announced that forge more intelligent marketing: A. In the Dreamforce keynote a year ago, Salesforce announced that Google & Salesforce will start to work better together. Specifically, the paid-version of Google Analytics 360 Platform will integrate with Salesforce Sales Cloud and Salesforce Marketing Cloud. Plus, Gmail and Salesforce will be […]
Salesforce Service Cloud Overview
What is Salesforce Service Cloud? A comprehensive platform that enables organisations to work with customers – and channel partners – to provide excellent service efficiently. A 5% increase in customer retention can increase profit by 25%+. Sometimes at high as by 95%.Why Salesforce Service Cloud should be implemented by experienced consultants:Get the right tool, set […]
What is Salesforce marketing cloud – how can you benefit from what it does
Explore how you can orchestrate your perfect marketing with Salesforce: what is marketing cloud and what does salesforce marketing cloud do… (that many other packages can’t). Hint: create data driven, hyper-personalised journeys that convert. JUNE 7, 2023: HOT OF THE PRESS: Marketing GPT & Commerce-GPT: 2 new products to-lift your campaigns & shopping experiences-with-generative-AI What […]
Elevate customer journeys with Messaging
Elevate your customer journeys with Messaging from Salesforce. With Messaging, you can exchange messages with customers from your website, mobile app, Facebook page, WhatsApp account, or over text. What you can do with Messaging in Salesforce You can pick the channels that are best to communicate with your customers. Then you can communicate in various […]