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Salesforce Managed Services

Apr 18, 2024

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Our Salesforce Managed Services provide you with ongoing support you can trust. Through our collaboration you can grow your business and make it more efficient. This way, you’ll get a better return on your Salesforce investment. And stay competitive.

The complexity and speed of technical Salesforce developments today can be too challenging for an internal Salesforce Administrator alone. With our Salesforce Managed Services, you’ll have experienced, certified experts available to help your business maintain its Salesforce instance. And you’ll keep up with the latest innovations, cost-effectively.

Benefits of our

Salesforce Managed Services

1. Your team’s cost-effective extension

Thanks to our Salesforce Managed Services, you don’t have to invest in a substantial internal Salesforce team.

A good internal Salesforce Administrator will cost you all-in £80,000 per year. A developer or architect: 30% more. Add training costs to keep their skills up to date or pay for their annual leave.

With us you can scale strategically.

Keeping track of Salesforce New Releases takes a lot of time, leaving less time for them to do the actual new implementation work. Because we can share this time investment across different clients, you get more done by working with us. At CloudAnalysts, we understand the challenges of implementing and maintaining a Salesforce CRM. Our experienced support team will handle all your technical development requirements as well as support tickets to help drive better business performance.

2. Top developers & architects

We specialise in marketing & & communication with Salesforce

Our experienced, knowledgable consultants are fully certified and accredited in Salesforce Marketing Cloud, Pardot and Data Cloud.

Our consultants usually have a dozen Salesforce certificates, not ‘a few’. That is why we also handle Salesforce CRM’s Sales and Service issues effectively. Over the years we have solved a variety of Salesforce challenges thanks to our proven path of resolution to fix things quickly.

You can’t beat the benefits of working with people with experience.

3. Digital marketing strategists

Benefit from our seasoned experts with many years of experience.

As a result, we also know the features of many MarTech tools you may wish to integrate. We apply best-practices for your business success.

Salesforce pardot services - pardot managed services

4. One team with joint initiatives

Collaboration is the best way to forge a path of digital transformation for any company.

We can bring you Salesforce’s latest release features that are suitable for your business to realise your goals.

5. Available when needed

We respond to your service calls as quickly as possible.

Often: within an hour. Typically, we can solve your problem quickly and efficiently. Because our team consists exclusively of experts.

6. Supportive & reliable

Choose a Salesforce service plan you can rely on, with periodic calls keep everyone informed.

It feels great to work with a Salesforce consultancy you can trust.

7. Better data management

While we don’t take over your data responsibilities, …

we help you structure and manage your data in Salesforce.

This way, your team works as efficiently as possible and you can measure your business results in real time. After all, good data is the new gold.

8. Best use of your time

With our Salesforce Managed Services… you can focus on what you do best:

Manage your business.

9. Local presence

We’re here.

We speak your language fluently, and our consultants are in the UK. You keep your data local and stay GDPR compliant the low-cost way.

Salesforce pardot services - pardot managed services

CloudAnalysts

Consistently receives 5 star customer ratings for its Salesforce, Pardot and Marketing Cloud assignments.

Why clients choose us

for Salesforce Managed Services

House Buyer Bureau

“CloudAnalysts has really become a partner to our business for Marketing Automation and Salesforce advice and support.

We can call them at any time and they usually respond within the hour.

We highly recommend them. Much more practical than others we have worked with over the years. ” —

Andy Bayes, Director of Marketing, House Buyer Bureau

Your Salesforce Managed Services

We have 3 customisable plans. Because every business has different needs. Choose the plan that suits you best.

strategic digital marketing

SALESFORCE
MANAGED SERVICES

Base Plan

2.5 days / month

For ambitious teams who wish to leverage our talents to
get to success faster.

Pick 4 service options

  • Initial basic CRM audit
  • Support ticket-based service as per agreed SLA
  • Testing
  • Monitoring
  • Salesforce break-fix
  • Addressing user needs
  • New Release – response
  • Weekly update calls
  • Salesforce Best practices

salesforce mANAGED SERVICES

Growth Plan

A perfect solution for
organisations who have
multiple clouds and/or a serious user base keen on innovation

Pick 10 service options

  • Initial Audit
  • Key to good Salesforce ROI
  • Testing
  • Monitoring
  • Salesforce Break-fix
  • Addressing user needs
  • New Release – response
  • Weekly management calls
  • Strategic Business Approach
  • Technology Strategy
    Workshops 3x/yr
    (Release Notes)
  • Salesforce Best practices
  • Emergency Support
  • Work with your team on required configuration and development changes to maintain your Salesforce Applications and Clouds
  • Create training material & conduct end-user training for new joiners or skill up existing users.

SALESFORCE
MANAGED SERVICES

Strategic Plan

22 days / month

Leverage our strategic business
and marketing talents
besides Salesforce CRM expertise
for better business results

All service options

  • As per Executive plan
  • Dedicated Account Manager
  • Access to specialist consultants covering non-CRM clouds, such as Marketing Cloud, Revenue Cloud, a.o.
  • Complete administration, development, and support services 

A convenient solution

Allotment: Our Salesforce Managed Services plans allot you a set number of services hours during a * 30-day-period.

Carry forward: 20% of any period’s unused allotment can be used in the following month – offering you cost-effective flexibility.

Tailored: We tailor our plan to your needs, so you’ll get the services you want, when you want them.

Multi-cloud optional: you have a Pardot as well as a Salesforce instance, we recommend you review our Pardot Services plans and cover both.

To suit your needs

  • Since you have no internal admin, you’re wondering who on your team uses Salesforce?
  • Your company can’t bear the costs of an internal Salesforce Administrator, and only need some extra help,.. once a month?
  • You’re a single Salesforce admin: overloaded? Occasionally need help with something that’s a bit beyond your technical expertise?
  • You’re a CFO, Sales Director or business manager who knows that getting Salesforce CRM was a good idea, … but you don’t know how to make it easy to use for your business, and now adoption and ROI are at risk?

Have an obligations-free chat with one of our friendly staff members to discuss your situation and Salesforce wishes ! We’re here to help.

Interested to learn more?

We would be very happy to help you.

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