For us at CloudAnalysts, Salesforce implementation consultants who like to be at the forefront of delivering customer-centricity, — for us, the best of Dreamforce 2018 means a formidable step ahead into the future (2019 and beyond), particularly with Einstein Voice and Customer 360. Best of Dreamforce 2018: Learn the details here and get ready.Your Salesforce […]
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This evening, we had another fantastic demonstration of just how far you can take your Salesforce software. As the Brighton Salesforce User Group, Sanjay Pradhan and Simon Cook, senior innovation engineers from Salesforce, gave us a ‘Dreamforce2You’- kind of overview of what is under the hood / on the roadmap in the short term in […]
Want a secret weapon to generate laser-targeted sales for your B2B company? Take note: Salesforce Einstein ABM (Account-Based Marketing) now offers B2B companies verrry Intelligent Marketing solutions, whereby they can target their most valuable accounts and deliver 1-to-1 personalised journeys that seamlessly bridge sales and marketing. What could be better?! :: Einstein ABM (Account-Based Marketing) […]
Update 2021. We were thrilled with our last Brighton User Group event on Salesforce Einstein 101 back in 2018. Was that already 4 years ago that?! Amazing how the vision is alive now, in 2021. Sanjay Pradhan, Principal Solutions Engineer, and his colleague Simon Cook, Principal Platform Solution Engineer – both at Salesforce – gave a […]
Top takeaways Salesforce Dreamforce 2023 | September 12-14, 2023 | Salesforce made their annual conference, Dreamforce 2023, all about AI. In Salesforce speak: that’s AI + Data + CRM. 1500+ sessions spread over a few days dazzled, and possibly overwhelmed, 40,000 people on site, and many more behind their computer. Most of us were not […]
Salesforce Prompt Studio gives Admins generative #AI to superpower its users. Learn about it here!
For CMOs & Marketing Directors to take advantage of artificial intelligence, they need to both have a grasp of the various technologies available and craft an AI marketing strategy to embrace the best of this rapidly evolving AI tools that are popping up everywhere. This article guides marketing executives through today’s state of AI and […]
And here it is: Salesforce just announced superior ways to personalise every campaign and shopping experience with Generative AI. Two groundbreaking products: Marketing GPT and Commerce GPT. These innovative solutions combine generative AI with real-time data from Salesforce Data Cloud for Marketing. They enable companies to revolutionise their customer connections. What is GPT? We thought […]
In this article, Senior Salesforce Marketing Cloud Architect Jimson Lee discusses how in today’s digital landscape, businesses strive to deliver personalised and targeted marketing experiences to engage customers effectively. Salesforce Marketing Cloud, a powerful platform equipped with a myriad of features, has emerged as a game-changer in the marketing realm. “Today, I want to share […]
The preview of the Marketing cloud release notes summer 23 highlights makes you think that perhaps there won’t be an abundance of new changes. Make no mistake: SFMC always have done its own releases, independent from Salesforce core. Marketing cloud release notes summer 23 Today, being June 23, the new Marketing Cloud Release for Summer […]
Find Salesforce Summer ’23 in your pre-release orgs and review the highly anticipated official Summer ’23 Release Notes. As per always, the changes are causing a buzz in the Salesforce #ohana. This new release is again packed with numerous exciting features and enhancements that promise to take Salesforce users to the next level in terms […]
What is Salesforce Customer 360 Audiences? A hub where, through a customer ID, all your data is stitched together. Here’s how it works.