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IT

Tips to Pass the Salesforce Certified Administrator Exam

The exam content keeps on changing, but one thing has remained the same: you need to pass a 90-minute multiple-choice exam to become certified. In this ‘Tips to Pass the Salesforce Certified Administrator Exam”-article, I’m sharing up-to-date resources to help you get you your very first Salesforce certification! So exciting !!! It’s easy, really. Who is the Exam for? If […]

Categories
IT

Highlights Salesforce Summer 19 Release

Ok, it’s a bit early, but based on what I’ve seen, here are the preview highlights of the Summer 19 Release Notes. Highlights New Tools to Transition to Lightning Experience, and Empower Productivity in Salesforce Overall: 2020 is the year that EVERYONE will be in Salesforce Lightning. So, it’s really, really, really, … NOW time […]

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Sales

Top Salesforce Chrome Extensions 2021 to Get Productive!

What’s with that clock in the picture? This article about Top Salesforce Chrome Extensions is all about saving time. Being more efficient in our general computer usage is a ‘must do’. It is increasingly exciting as technology evolves, I have to confess. As a Salesforce consultant. but also as a heavy Salesforce business user, I […]

Categories
IT Marketing Sales

4 Easy Steps to Align Sales with Marketing to Boost Revenue

This article on the 4 Easy Steps to Align Sales – Marketing addresses an important issue. If you see a tug of war between the Sales vs Marketing teams in your organisation, know that you are not alone! In fact, it’s all too common: as much as  53% of sales professionals are not pleased with […]

Categories
IT Marketing

What’s New in Pardot Spring 19 – that you should know about

My popular story “7 Reasons why Pardot“, just got a few new reasons added! In this article, let me take you through what’s new and exciting in the Pardot Spring 19 Release – and show you how Pardot is becoming the online marketing performance tool of choice. :: NEWSFLASH :: LATEST RELEASE NOTES: Highlights Salesforce […]

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IT

Salesforce Spring 19 Release Updates – Tips

Salesforce Spring 19 Release has some very exciting new updates, and I’d like to share my favourite tips with you. NEWSFLASH :: LATEST RELEASE NOTES: Highlights Salesforce Release Notes Summer 20 -Starting with Pardot :: There are MANY new updates again in this ’19 release. So take it in strides; don’t digest them all at […]

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IT Service

What are Einstein Bots and why should you care?

Einstein Bots – What exactly are they? Generally speaking, a bot is an autonomous program on the internet that interacts with clients, users, or systems.  Think of it as a computer chess player. A ‘person’ to learn a new language with, online. Or an online customer service rep (chatbot) to sort getting your faulty new shoes […]

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IT Marketing Sales Service VIP Events & Salesforce User Groups

Guide to Salesforce and its Community Events in 2019

Is there such a thing as a Complete Guide to Salesforce and Salesforce Community Events in 2019?  New events popping up all the time. That’s why I’ll update this post throughout the year. You can now plan for attending for many events today. There are a few different kind of Salesforce events, many are annually […]

Categories
IT Small Business

Get a Free Consultation to boost your Salesforce.

To help you kickstart 2019, we offer: FREE CONSULTATION Existing client? Get yourself a free 1.30 hr tune-up or Q&A session to help address your current challenges with your specific Salesforce org, or questions regarding the latest Salesforce releases and how these might befit your company situation. Like that idea? Contact us. For new prospects, […]

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IT Marketing Sales Service

Salesforce Roadmap with Customer 360 & Einstein Artificial Intelligence (videos)

For us at CloudAnalysts, Salesforce implementation consultants who like to be at the forefront of delivering customer-centricity, — for us, the best of Dreamforce 2018 means a formidable step ahead into the future (2019 and beyond), particularly with Einstein Voice and Customer 360. Best of Dreamforce 2018: Learn the details here and get ready. Your […]

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IT

Case Study on how to Boost Sales with Salesforce Sales Cloud in Hospitality

Industry   Country   Sales Cloud   Salesforce Integration  Hospitality   UK   with LiveAgent & SMS  Pardot Marketing Automation  Case Study – Luxury Hospitality Salesforce Sales Cloud with Pardot Marketing Automation – Solution to  Challenges in building & managing the Sales Pipeline and Guest Communication. A HOSPITALITY COMPANY One of our consultants worked with a […]

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IT

Salesforce Lightning & Einstein Roadmap 2018

This evening, we had another fantastic demonstration of just how far you can take your Salesforce software. As the Brighton Salesforce User Group, Sanjay Pradhan and Simon Cook, senior innovation engineers from Salesforce, gave us a ‘Dreamforce2You’- kind of overview of what is under the hood / on the roadmap in the short term in […]